Support
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Product Support & Documentation
Get help and assistance on CHL products.
Support Topics
We provide comprehensive installation, administration and
topic-specific documentation for TS2000 Activity Analysis and
FM2000 Fund Manager.
If you have any problems, or need product help please ask
questions or browse for answers in the on-line support forums, e-mail support@chl.co.uk or call us
on 01905 821786.
Registered users can login to access additional help
documents.
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TS2000 Activity Analysis Timesheet Users
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Timesheet User Guide - a fully detailed guide to
timesheet and budget holder concepts with detailed
instructions for using TS2000 Activity Analysis. A
Reference Guide is included
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Quick Start Timesheet User Guide - a 1-page guide
to entering and retrieving timesheet data designed for
timesheet users (week-level oriented timesheet)
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Quick Start Timesheet User Guide - a 1-page guide
to entering and retrieving timesheet data designed for
timesheet users (day-level oriented timesheet)
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TS2000 Activity Analysis Administrators
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Administration Guide - a fully detailed guide to
administration concepts, roles and required tasks for
set-up and operation of TS2000 Activity Analysis. A
product Reference Guide is included
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Quick Start Administration Guide - a brief guide
for Local Administrators already familiar with TS2000
Activity Analysis concepts
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Apportionment - an outline for Local Administrators
of the use of apportionment
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Pro-forma Timesheets - a description for Local
Administrators of the use of pro forma timesheets for
100% ESF-based personnel
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Match Funding - a guide to handling
match funding in TS2000 Activity Analysis
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De Minimis - explanation and guide to
setting up and using de minimis functionality
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TS2000 Activity Analysis System Administrators
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Installation Guide - a fully detailed guide
covering preparation, installation, configuration and
removal of the TS2000 Activity Analysis system
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Quick Start Installer Guide - a brief guide for
System Administrators already familiar with TS2000
Installation concepts
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Backup and Recovery Guide - backup and recovery
recommendations for System Administrators
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FM2000 Fund Manager Users
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Administration Guide - a fully detailed guide to
administration concepts, roles and required tasks for
set-up and operation of FM2000 Fund Manager. A product
Reference Guide is included
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FM2000 Fund Manager System Administrators
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Installation Guide - a fully detailed guide
covering preparation, installation, configuration and
removal of FM2000 Fund Manager
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